xbij's commitment to responsible gaming
Keep it fun, keep it in control — xbij believes gaming should be safe and enjoyable. Your protection is our top priority.
Gaming is for entertainment, not stress
xbij is an entertainment platform. We want every user to enjoy gaming fully aware of their limits and within their means. Gambling is never a solution to financial problems — that is important to keep in mind.
We understand that online gaming can sometimes become overly engaging. That is why xbij provides various tools and features to help you manage your own gaming habits. This platform is open only to those aged 21 and above.
If you or someone you know feels that gaming is becoming a problem, the information on this page and our support team are always here to help.
Signs of problem gaming
- Repeatedly playing to chase lost money
- Spending beyond your budget
- Cutting time with family or work to game
- Lying about gaming
- Gaming to relieve excitement or anxiety
- Unable to stop playing or feeling uncomfortable when you try
What we do for your safety
Set deposit limits
You can set daily, weekly, or monthly deposit limits. Once a limit is reached, no further deposits can be made. Stay in control of your own budget.
Time-out feature
Need a short break? Temporarily close your account for a set period (from 1 day to 6 weeks). During this time, logging in or placing bets is not possible.
Self-exclusion
Use self-exclusion for a long-term break. You can close your account for 6 months, 1 year, or permanently. Once this decision is made, it cannot easily be reversed.
Session time limits
Set a maximum duration for each gaming session. When the time is up, you will automatically receive a warning and the session will end.
Age verification
xbij is for those aged 21 and above only. Age verification is mandatory at registration. Protecting minors is of the highest importance to us.
24/7 support
Do not hesitate to talk to us about gaming concerns. Our live chat and email support are available in Bengali and English at all times.
Tips for staying safe
- Set a weekly budget before you start gaming and never go beyond it.
- Do not bet again to try to recover lost money — it only makes things worse.
- Only play with money you can afford to lose without it affecting your daily life.
- Take regular breaks. See gaming as one of many forms of entertainment, not the only one.
- Do not use gaming to cope with stress, depression, or anxiety.
- Avoid gaming while under the influence of alcohol or medication.
- Talk openly with family or friends about your gaming habits.
- Use xbij's deposit limit and time-out features to keep yourself protected.
Protecting minors
xbij strictly prohibits access for those under 21. However, as a parent you also have a responsibility to ensure that children and teenagers cannot access this platform.
What parents should do
- Use parental control software on computers and mobile devices.
- Keep login details and passwords out of reach of children.
- Have open conversations with children about online gaming and financial risks.
- If you have any suspicion, contact xbij support right away.
If we become aware of a minor accessing the platform, we close the account immediately and take appropriate action.
How to use the control tools
How to set a deposit limit
Go to your Account Settings and click on the "Responsible Gaming" option. From there, set a daily, weekly, or monthly limit. Once a limit is reduced, it takes effect immediately. Requests to increase a limit are subject to a waiting period.
How to take a time-out
Go to Account Settings, select "Time-Out", and choose how many days you want to pause. While a time-out is active, logging in, making deposits, or placing bets is not possible. You can also activate this feature by contacting support.
Self-exclusion process
Self-exclusion is an important decision. Apply through Settings or write to [email protected]. The account cannot be accessed during the chosen period. For permanent exclusion, the account will not be reactivated.
Review your gaming history
Your account stores a detailed history of your gaming activity, deposits, and withdrawals. Review this information regularly to analyse your spending patterns and adjust your limits if needed.
xbij support is always here for you
Reach out right away if you have a gaming concern
If you or someone you know is struggling to control their gaming, talk to us. Our support team is ready to assist in both Bengali and English, 24 hours a day, 7 days a week.
The support team will help with self-exclusion, setting deposit limits, and any responsible gaming matter, with complete confidentiality.
Questions about responsible gaming
Enjoy xbij's games responsibly
Set your limits, stay safe, and enjoy the entertainment — xbij is always by your side.