xbij's Privacy Policy

Section 1

xbij ("we", "us", or "the platform") operates a safe and reliable online gaming environment for users in Bangladesh. This privacy policy ("policy") provides a clear description of how your personal information is collected, processed, stored, and kept secure when you use our website and services.

This policy applies to all pages of xbij, account services, financial transactions, gaming activities, and customer support communications. By using our platform, you agree to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services.

We may update this policy from time to time. Any significant changes will be communicated to you through the platform. The latest version will always be available on this page.

Section 2

xbij collects only the information necessary for providing services, ensuring security, and meeting legal obligations. The types of information are described by category below.

2.1 Identity Information

• Full name, date of birth, and nationality — for account registration and age verification.
• Email address — for communication and account security.
• National ID or passport details — when identity verification is required.

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking numbers — for processing transactions.
• Bank account name and number — for bank transfers.
• Deposit and withdrawal history — for financial auditing and dispute resolution.

2.3 Usage & Technical Information

• IP address and connection location — for security and fraud prevention.
• Device type, operating system, and browser — for platform optimization.
• Login time, session duration, and navigation patterns — for improving service quality.
• Cookies and equivalent technologies — for saving preferences and improving user experience.

2.4 Communication Information

• Live chat conversations — may be stored to ensure service quality.
• Email support messages — for dispute resolution and account verification.

Section 3

xbij uses your information only for the following legitimate purposes. We never sell your information to third parties.

Section 4

xbij does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with trusted third parties for payment processing (such as bKash, Nagad, Rocket, and bank services), technology infrastructure, and security services. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed when required by court order, regulatory authority request, or anti-money laundering laws. In such cases, xbij always operates within the limits set by law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred to the new owner. We will notify you in advance if such a change occurs.

4.4 With Your Consent

Beyond the circumstances above, xbij does not share your information with any third party without your explicit consent.

Section 5

Protecting your information is our highest priority. xbij applies multiple technical and administrative security measures:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by industry-standard SSL encryption.
• Encrypted Storage: Stored sensitive information is kept in encrypted form, protected from unauthorised access.
• Access Controls: Only authorised staff can access specific and necessary information.
• Monitoring Systems: 24/7 monitoring runs to detect unusual activity and potential security breaches.
• Regular Security Assessments: Regular security tests are conducted to identify system vulnerabilities.
• Staff Training: All staff receive regular training on best practices for data protection.

While we are committed to ensuring the highest level of security, no data transmission over the internet is completely secure. We therefore ask you to use a strong password and keep your account details safe.

Section 6

xbij uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, managing security tokens, and saving your preferences. These cookies cannot be disabled.

6.2 Analytical Cookies

These cookies collect information to understand how users interact with the platform. This information is completely anonymous and is used to improve service quality.

6.3 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may disrupt certain key platform functions.

Section 7

xbij stores your personal information only for as long as it is necessary or required to meet legal obligations. The main retention guidelines are given below:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• After Account Closure: Records related to financial information may be retained for a defined period after account closure in accordance with legal obligations.
• Customer Support Records: Support conversations are kept for a defined period for quality assurance and dispute resolution.
• Deletion Requests: You can contact us to request deletion of information that falls outside legal obligations.

Section 8

Every xbij user has the following rights regarding their personal information:

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible.

Section 9

xbij strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor. If we become aware that a minor has registered on our platform, that account and all associated information will be deleted immediately.

Parents or legal guardians are requested to monitor their minor children's online activity and to notify us of any such situation.

Section 10

Your information may be stored or processed on servers located outside Bangladesh as needed to operate the service. In such cases, xbij ensures that:

• Any international data transfer maintains the same protection standards described in this policy.
• Third-party service providers operate under appropriate data protection agreements.
• Data transferred across borders remains protected by encryption and security protocols.

Section 11

xbij reserves the right to review and update this privacy policy from time to time. The policy may change due to service changes, legal requirements, or improvements to security practices.

For significant changes, we will display a notice on the platform and/or notify you at your registered email. Continued use of the platform after changes indicates acceptance of the updated policy. We therefore recommend visiting this page periodically.

Section 12

For any questions, comments, or requests regarding this privacy policy or your data rights, please contact us: